Frequently Asked Questions
Everything you need to know about your next statement piece.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I determine the best size for me?
Each product page features a detailed size guide. Since our garments are designed for a tailored fit, we recommend measuring your bust, waist, and hips and comparing them to our specific brand chart.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for time-sensitive events.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
How should I care for my Dress the Population garment?
To maintain the integrity of our sequins, lace, and delicate fabrics, we recommend dry cleaning only for most of our collection. Please check the care label inside your dress for specific instructions.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we have a very limited window for modifications. Please contact our customer service team immediately if you need to make a change.